Who We Work With
We specialize in driving high-intent traffic through compliant, optimized campaigns across health, insurance, and financial verticals. Our focus is helping partners generate quality leads and calls that convert at scale.
In the high-stakes world of lending, efficiency, compliance, and customer experience are non-negotiable. At Media Goats, we empower lending companies with scalable operational support, virtual staffing, and intelligent process automation — allowing you to focus on origination, underwriting, and client growth while we handle the heavy lifting behind the scenes.
Whether you're a digital lending platform, NBFC, fintech startup, or a traditional loan provider, we help you build a lean, agile, and tech-driven backend that fuels faster decisions and higher returns.
- Multichannel lead handling (email, chat, web, calls)
- Eligibility verification based on loan criteria
- CRM updates and pipeline organization
- Automated and manual follow-up workflows
- End-to-end documentation coordination
- Digital KYC support with e-signature readiness
- Real-time verification and exception handling
- Compliance checks and data validation
- Form filling and loan application review
- Data entry into LOS/LMS platforms
- Application status tracking and client updates
- TAT monitoring and SLA adherence
- Automated reminder systems via email, SMS, IVR
- Soft collections with trained virtual agents
- Missed payment follow-ups and escalation handling
- Real-time payment tracking and reporting
- Inbound and outbound customer service
- EMI clarification, status updates, loan balance queries
- 24/7 multilingual virtual teams
- Integrated ticketing system support
- Data cleansing, report generation, dashboard updates
- MIS reporting, reconciliation, and audits
- Integration support with third-party APIs/CRMs
Deep understanding of lending workflows, compliance standards (e.g., RBI, NBFC, KYC norms), and customer expectations.
End-to-end data privacy protocols, encrypted document handling, and regular audits ensure regulatory alignment.
We marry creativity with performance metrics to ensure every campaign is ROI-aligned.
We work within your platforms (LOS, CRM, communication tools) or help set them up for you.
Save up to 50% on operational costs while improving accuracy and turnaround time.
We specialize in driving high-intent traffic through compliant, optimized campaigns across health, insurance, and financial verticals. Our focus is helping partners generate quality leads and calls that convert at scale.
Your trusted partner for digital growth. We deliver smart marketing solutions that get you noticed and drive success.
2125 Biscayne Blvd, Ste 204 #20874, Miami, Florida 33137 US
C-13, C Block, Sector 58, Noida, Uttar Pradesh 201301
support@mediagoats.co
+91-9097449200
