At Media Goats, we help fast-growing companies, startups, and global enterprises transform the way they work through agile, scalable, and performance-driven BPO solutions. Our goal is simple: to optimize your operations so you can focus on core business growth while we handle the rest.
With a blend of human expertise and smart automation, we support businesses in streamlining workflows, reducing operational costs, and delivering world-class customer experiences — 24/7, across the globe.
- Deliver exceptional customer service across channels with our trained support teams.
- Inbound & Outbound Call Support
- Email, Chat, and Social Media Assistance
- Ticketing & CRM Management
- Multilingual Support Teams
- 24/7 Availability
- Ensure accuracy and speed in your everyday operations.
- High-volume Data Processing
- CRM/ERP Data Entry & Cleansing
- Form Filling, Indexing, & Annotation
- Report Generation & Documentation
- Administrative Support
- Power your sales funnel with qualified leads and outbound engagement.
- B2B & B2C Lead Prospecting
- Appointment Setting
- Cold Calling & Surveys
- Follow-up & Nurturing Campaigns
- Pipeline Management Support
- Gain control and visibility into your financial operations.
- Bookkeeping & Reconciliations
- Accounts Payable/Receivable (AP/AR)
- Payroll Processing
- Invoice Generation & Billing Support
- Scale your workforce with ease.
- Candidate Sourcing & Screening
- Interview Scheduling & Onboarding Coordination
- HR Documentation & Database Management
- Employee Helpdesk Support
We don’t believe in one-size-fits-all. Every process is custom-designed to meet your business goals, tools, and workflows.
Easily ramp up or down with trained professionals ready to deliver across time zones.
We leverage tools, automation, and AI to enhance productivity and reduce human error.
Reduce your operational costs by up to 60% without compromising on performance or quality.
Strict confidentiality, secure infrastructure, and compliance with global standards (ISO, HIPAA, GDPR-ready).
A single point of contact for all your operations, reporting, and optimization needs.
We don’t just handle your business processes — we optimize them.
At Media Goats, we combine operational excellence with innovation and human intelligence to ensure your
back office runs like your front office — smart, fast, and friction-free.